Our Story

About KITSU Eye Care

The inspiration for KITSU Eye Care first came in 2006 when Dr. Miller was living in Japan and experienced first hand the unique customer service style known as Omotenashi おもてなし

Omotenashi is made up of many components that we have turned into our core values:

  • Kikubari 気配りor Anticipation: More than just empathy, kikubari means that we anticipate your needs before you even realize you have them. Through mutual respect and a deep understanding of our patients, we wholeheartedly provide each and every individual an exceptional experience

  • Kodawari 拘りor Determination: a relentless pursuit of precision, quality, and perfection of one's craft. We are always improving ourselves and our practice. We take no shortcuts when it comes crafting the best possible patient experience we can offer

  • Ichig-o Ichi-e 一期一会 or One Time, One Meeting: a unique Japanese cultural concept of treasuring every person we meet. While we hope everyone that comes to KITSU Eye Care becomes lifelong patrons, we believe we should treat every patient experience as if it were our one and only meeting.


KITSU is a derivative of Kitsune the Japanese word for fox. Anyone who has lived in Annapolis or Eastport for a time knows of our abundant fox population. Foxes are often found in the borders between city and nature which reflects our belief that our office can be modern and high tech but still have respect for the natural world around us. A belief that is shared by many in Annapolis with our proximity to the Chesapeake Bay while also serving as the capital city of Maryland.

Meet Our Doctor

​​​​​​​Dr. Richard Miller

After living in various states and countries, Dr. Miller is happy to return home to his native Maryland where his family has lived for over 5 generations. Dr. Miller began his eye care journey in 2007, when he became an apprentice to Dr. Harry Wachs, an expert and pioneer in vision development theories and treatments. After 5 years under his tutelage, Dr. Wachs encouraged Dr. Miller to further his studies in the field and earn his optometry degree, which he completed at the Illinois College of Optometry. In 2016 Dr. Miller was awarded lifetime membership in the Gold Key Honor Society, an honor only given to 10% of students in each graduating class. Dr. Miller is a member of the American Optometric Association, the Maryland Optometric Association, and has served as the president of the Anne Arundel County Optometric Society since 2017. He currently resides in Annapolis with his two sons. He spends his spare time at the Baltimore-Annapolis Kendo Dojo and is active in the local community theater scene. ​​​​​​​

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